Chamois Apartments are located in Starý Smokovec in the High Tatras – directly in the Tatranská minerálka building (Starý Smokovec 18097, 1st floor).
How many rooms/apartments does the property have? +
The property offers four cosy apartments/rooms in the same “Studio Apartment with Balcony” category.
What are the check-in and check-out times? +
Check-in is from 15:00 and check-out is until 11:00.
Is the property non-smoking? +
Yes, the apartments are non-smoking.
Are pets allowed at Chamois Apartments? +
No, pets are not allowed.
Is free parking available? +
Yes, free parking is available.
Is Wi‑Fi available in the apartments? +
Yes, Wi‑Fi is available in the apartments.
What type of accommodation do you offer? +
We offer accommodation in the “Studio Apartment with Balcony” category (4 identical apartments; allocation depends on availability).
What is the capacity of the studio apartment with balcony? +
Maximum occupancy is 2+1 (two adults + 1 person on an extra bed).
What type of bed is in the apartment? +
The apartment has a king-size double bed (King bed).
Can an extra bed be provided? What size is it? +
Yes, a foldable extra bed with a comfortable mattress can be added. The bed size is 80×200 cm.
Do all apartments have a balcony? +
Yes, all apartments have a balcony with views of the surrounding forests and the town.
What views do the apartments offer? +
From the balcony you can see the surrounding forests and the town; the facilities list also mentions a mountain view.
Do the apartments have a private bathroom? +
Yes, each apartment has a private bathroom with a shower and toilet, including towels and toiletries.
Is the toilet separate? +
Yes, the facilities list includes a “separate toilet”.
What bathroom amenities are provided? +
The apartment provides towels, toilet paper, shampoo and shower gel/body soap.
Is there a TV and streaming (Netflix/HBO GO)? +
Yes, the apartment has a TV and the facilities list mentions Netflix/HBO GO.
Is there a coffee machine in the apartment? +
Yes, each apartment has a coffee machine and the description also mentions coffee capsules.
Are tea and mineral water provided? +
According to the description, tea and a bottle of Tatranská minerálka are provided in the room.
Is there a minibar or mini fridge in the apartment? +
Yes, a minibar/mini fridge is listed among the facilities.
Is there a desk suitable for working with a laptop? +
Yes, there is a desk with a chair and the facilities list includes a PC/work table.
What type of flooring is in the apartment? +
The facilities list mentions hardwood/parquet flooring.
Are hypoallergenic pillows available? +
Yes, hypoallergenic pillows are listed among the amenities.
What safety features are available in the apartment? +
A smoke alarm is listed among the amenities.
What makes Chamois Apartments special? +
Chamois Apartments are located directly in the building where Tatranská minerálka is bottled – water from a spring also known as Smokovecká kyselka.
What is Smokovecká kyselka? +
Smokovecká kyselka is a spring in Starý Smokovec from which Tatranská minerálka is sourced.
Is the Smokovecká kyselka spring accessible to the public? +
According to the website, the spring is available to the public in a built pavilion 365 days a year.
Is it true the mineral water was once imported to Maria Theresa’s court? +
The “About us” page states that already in the 18th century the water was exceptional enough to be imported to Maria Theresa’s court in Vienna.
What spring parameters are mentioned on the website (pH, temperature)? +
On the website the spring is described with a pH of about 3.4 and a temperature around 6°C.
How do you describe the philosophy of Chamois Apartments? +
According to the “About us” section, the philosophy is based on harmony of nature, calm and health, with an emphasis on minimalism and authenticity.
Do you offer accommodation suitable for a quiet work stay? +
Yes – the “About us” page mentions the apartments can be suitable for a quiet work escape with a balcony view; there is a work desk in the room.
Do you offer extra cleaning during the stay? +
Yes, you can order extra cleaning services at any time during your stay.
What does the extra cleaning include? +
Extra cleaning includes changing bed linen, full bathroom cleaning (shower, toilet, sink, mirror), plus vacuuming and washing the floor.
How can I order cleaning? +
You can select cleaning when booking or contact us during your stay at +421 907 751 051 or info@chamoisapartments.com.
Can you provide a baby cot? +
Yes, a baby cot can be provided on request.
How much does it cost to rent a baby cot? +
The baby cot rental costs €10 for the entire stay.
Do you offer an airport transfer? +
Yes, we offer one-way airport transfers to Chamois Apartments (and back to the airport after your stay).
How do I book a transfer and how does a round trip work? +
You can book the transfer as an add-on service. For a round trip, add the service to your cart twice.
How much is a one-way transfer from Letisko Poprad‑Tatry (TAT) (limuzína, up to 3 people)? +
A one-way transfer from Letisko Poprad‑Tatry (TAT) by limuzína for up to 3 people costs 10,00 € per trip.
How much is a one-way transfer from Letisko Poprad‑Tatry (TAT) (van, up to 6 people)? +
A one-way transfer from Letisko Poprad‑Tatry (TAT) by van for up to 6 people costs 18,00 € per trip.
How much is a one-way transfer from Letisko Košice (KSC) (limuzína, up to 3 people)? +
A one-way transfer from Letisko Košice (KSC) by limuzína for up to 3 people costs 95,00 € per trip.
How much is a one-way transfer from Letisko Košice (KSC) (van, up to 6 people)? +
A one-way transfer from Letisko Košice (KSC) by van for up to 6 people costs 125,00 € per trip.
How much is a one-way transfer from Letisko Krákov (KRK) (limuzína, up to 3 people)? +
A one-way transfer from Letisko Krákov (KRK) by limuzína for up to 3 people costs 155,00 € per trip.
How much is a one-way transfer from Letisko Krákov (KRK) (van, up to 6 people)? +
A one-way transfer from Letisko Krákov (KRK) by van for up to 6 people costs 195,00 € per trip.
How much is a one-way transfer from Letisko Bratislava (BTS) (limuzína, up to 3 people)? +
A one-way transfer from Letisko Bratislava (BTS) by limuzína for up to 3 people costs 295,00 € per trip.
How much is a one-way transfer from Letisko Bratislava (BTS) (van, up to 6 people)? +
A one-way transfer from Letisko Bratislava (BTS) by van for up to 6 people costs 335,00 € per trip.
How much is a one-way transfer from Letisko Budapešť (BUD) (limuzína, up to 3 people)? +
A one-way transfer from Letisko Budapešť (BUD) by limuzína for up to 3 people costs 305,00 € per trip.
How much is a one-way transfer from Letisko Budapešť (BUD) (van, up to 6 people)? +
A one-way transfer from Letisko Budapešť (BUD) by van for up to 6 people costs 345,00 € per trip.
How much is a one-way transfer from Letisko Viedeň (VIE) (limuzína, up to 3 people)? +
A one-way transfer from Letisko Viedeň (VIE) by limuzína for up to 3 people costs 315,00 € per trip.
How much is a one-way transfer from Letisko Viedeň (VIE) (van, up to 6 people)? +
A one-way transfer from Letisko Viedeň (VIE) by van for up to 6 people costs 355,00 € per trip.
How much is a one-way transfer from Letisko Praha (PRG) (limuzína, up to 3 people)? +
A one-way transfer from Letisko Praha (PRG) by limuzína for up to 3 people costs 355,00 € per trip.
How much is a one-way transfer from Letisko Praha (PRG) (van, up to 6 people)? +
A one-way transfer from Letisko Praha (PRG) by van for up to 6 people costs 395,00 € per trip.
Do you offer car rental with a discount during the stay? +
Yes, our website mentions the option to rent a car during your stay with a 10% discount (partner LUNYCAR Poprad).
How can I rent a car via Chamois Apartments? +
Car rental is listed among our add-on services on the website—choose it during booking or contact us for details.
Do you offer a discount to AquaCity Poprad? +
Yes, we offer a 20% discount on entry to AquaCity Poprad.
How do I redeem the 20% discount to AquaCity Poprad? +
You’ll find a discount card in the apartment. Show it at the AquaCity Poprad ticket desk and 20% will be deducted automatically from the entry price. Please return the card after your visit.
Is the AquaCity discount valid multiple times during the stay? +
Yes, the discount can be used repeatedly throughout your stay (please return the card after use).
What gift vouchers do you offer? +
Gift vouchers available on our website include: €50 credit, €100 credit, and a “Romantic weekend stay at Chamois Apartments”.
How much is the €50 credit gift voucher? +
The “€50 credit” gift voucher costs €50.
How much is the €100 credit gift voucher? +
The “€100 credit” gift voucher costs €100.
How much is the romantic weekend stay gift voucher? +
The “Romantic weekend stay at Chamois Apartments” gift voucher costs €170.
Where can I order a gift voucher? +
You can order a gift voucher via the “Gift vouchers” section on our website.
How can I contact Chamois Apartments? +
You can contact us by phone at +421 907 751 051 or by email at info@chamoisapartments.com.
Where can I check availability and make a booking? +
You can check availability and book directly on our website via the “Check availability / Book” button.
Is the best price guaranteed on the website? +
On the homepage we state “Best price always on the website” and a best-stay guarantee when booking via the website.
Can you stay for a hen/stag party? +
According to publicly available information (Booking), the property does not accommodate hen/stag parties or similar events.
Do I need to inform you of my expected arrival time? +
According to Booking information, you should inform the property in advance of your expected arrival time (e.g., in the booking notes or by contacting the property).
Is the property managed by a private host? +
According to Booking information, the property is managed by a private host.
Trip tip: {name}? +
On our website we recommend the Tatra Electric Railway – travel through the heart of the Tatras with mountain views.
Trip tip: {name}? +
Our website lists Forum Poprad as a tip for shopping and relaxing in a modern city centre.
Trip tip: {name}? +
Among the tips is a visit to the Smokovecká kyselka spring in Starý Smokovec.
Trip tip: {name}? +
Our website also suggests a tour of the Tatranská minerálka bottling plant.
Trip tip: {name}? +
One of the trip tips is the Tatra Wooden Kingdom – a fairytale wooden world for kids and adults.
Trip tip: {name}? +
Our website recommends Tatrabob – an attraction packed with speed and adrenaline.
Trip tip: {name}? +
Among the tips is Pedal Planet – historical fun on two wheels.
Trip tip: {name}? +
Our website lists Tricklandia – a museum of illusions where fantasy comes alive.
Trip tip: {name}? +
We also recommend the TANAP Museum – discover treasures of Tatra nature.
Trip tip: {name}? +
The website suggests visiting Poprad – Spišská Sobota, the historic heart of Poprad.
Trip tip: {name}? +
Among the tips is the funicular from Starý Smokovec to Hrebienok – a convenient start to hiking trails.
Trip tip: {name}? +
Our website also recommends a trip to Kežmarok – a town with rich history and landmarks.
Trip tip: {name}? +
The website also lists Spišská Kapitula and Spiš Castle – a journey into the Middle Ages.
What is an easy hike tip to the Waterfalls of the Cold Stream? +
On the tips page it states: start in Starý Smokovec (via Hrebienok), ascent time about 1 hour from Hrebienok, difficulty easy.
Which languages is your website available in? +
The website is available in multiple languages: Slovak, English, Polish, German, Hungarian and Czech.
What is the approximate nightly price? +
On the website we show a “today’s price” as an indicative price for a fully occupied room per night valid for the current day; the final price depends on the dates.
Is there a wardrobe in the apartment? +
Yes, a wardrobe is mentioned in the equipment description.
Are drinking glasses provided in the apartment? +
Yes, the description mentions that glasses are provided.
Are there bedside tables in the apartment? +
Yes, bedside tables are provided next to the double bed.
Is bed linen provided? +
Yes, bed linen is listed among the amenities.
Are all studio apartments the same? +
Yes, the “Studio Apartment with Balcony” category includes four identical apartments with the same standard; the specific unit is allocated based on availability.
Are towels included? +
Towels are listed among the apartment amenities.
Do you provide natural toiletries in the bathroom? +
The apartment description states that natural toiletries are available in the bathroom.
Is it true you are located in the Tatranská minerálka bottling building? +
Yes, the “About us” section states that we are located directly in the building where Tatranská minerálka is bottled.
Do you have a newsletter for news and updates? +
Yes, the website offers an option to subscribe to updates by email.
Which minerals are mentioned for Smokovecká kyselka on your website? +
The “About us” section states that the water is rich in magnesium, calcium, potassium and iron.
How is the spring described in terms of water type? +
On the website the spring is described as natural bicarbonate, calcium‑magnesium, carbonated, cold hypotonic water.
According to your website, what bottles is Tatranská minerálka filled into? +
The website states it is filled into original green bottles and also mentions glass bottles.
Is Smokovecká kyselka described as ferruginous (in colour)? +
Yes, the “About us” section describes the water as having a ferruginous colour.
Is the accommodation suitable for couples looking for a romantic getaway? +
In the “About us” section we mention the apartments are ideal for couples seeking a romantic getaway.
Is the accommodation suitable for hikers after a full day in the mountains? +
Yes, the “About us” section states the apartments are ideal for hikers after a full day of climbing.
Do you offer rooms with modern amenities in a minimalist style? +
Yes, the “About us” page mentions minimalism along with modern amenities (bed, TV, desk, wardrobes, coffee machine, mini fridge, balcony).
Is a mini fridge available in the apartments? +
Yes, a mini fridge (minibar) is listed among the apartment amenities and on the website.
Do you offer private check-in and check-out service? +
According to Booking information, a private check-in and check-out service is available.
Is a paid airport shuttle available according to Booking? +
Yes, Booking lists a paid airport shuttle—details and prices are available in the add-on services.
Is car hire available according to Booking? +
Yes, Booking mentions car hire; our website also offers car rental with a 10% discount.
Do you have ski storage according to Booking? +
According to Booking information, ski storage is available.
Are tea/coffee making facilities available? +
Yes, the website and amenities list mention a coffee machine, and tea is also provided in the room.
Are rooms equipped with towels and bed linen? +
Yes, both towels and bed linen are listed among the apartment amenities.
Is there a work desk suitable for working? +
Yes, a work desk (PC table) is part of the apartment amenities.
